Really? REALLY? United (and the other airlines following suit): do you realize you can not carry liquids greater than 3 ounces on board? Do you realize if you are going anywhere for more than a few days - and would actually like your hair to look nice versus using the cheapo hotel shampoos - that checking luggage is almost a necessity? Of course you do and that's why you are doing this: to make money - in a completely asinine way might I add.
This just puts a very bad taste in my mouth. A second piece of luggage - sure, I can understand charging for it. But a FIRST piece of luggage. That's just a money-making tactic. Pad each plane ticket by $15 so the consumers don't REALIZE they are helping to make up for your bankruptcy issues.
The irony is we were talking about something very similar last night. We went out to dinner after golf and my dad asked for a side of pico for his tacos. Tacos and pico - they go together, right? One might expect pico to accompany tacos, right? That's not crazy to think. He was actually charged a DOLLAR for the little condiment cup-sized pico. The dollar is not the issue - the charge period is the issue. Another story came up about my parents' friend who went to a breakfast joint and was charged when he asked for syrup for his pancakes. Just ridiculous. They were not asking for vats or kegs of pico/syrup. Restaurants: you know your customers are likely going to ask for pico/syrup. Raise the price of your tacos/pancakes $1 so when someone says "can I please get some syrup for these otherwise dry pancakes" the waitress can say "of course" with a smile.
I just do not understand businesses that don't think about things from the customer's point of view.
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